[Resolved]  Sony / Home Theater — HDMI Cable

Address:

Rangareddy, Andhra Pradesh

POOR – SERVICE
Sony Fails to solve my Home Theater HDMI Cable Problem.
I purchased a Sony Home Theater from Sony Center Road No.12, MLA Colony, Banjara Hills-34. On dated[protected].
Defect in HDMI Cable, I un plug the HDMI Cable from the Home Theater system to shift it. To my surprise the HDMI Cable came of HDMI Port the port was struck in the Home Theater System. I complaint to the Sony dealer , they asked me to contact Sony Service Center. The technician visited on dated[protected]. I noticed that the cable is a local one. I spoke to the service center manager he asked the technician to bring the wire along with the port to the service center.
In spit of making umpteen calls the manager did not response since two months I brought the notice and the service center manager remains incommunicado. No way to check genuineness of parts, no warranty on parts.
I request Sony Company to look into the redressel of costumer grievances. An early replacement of cable is appreciated.

Job Reservation No. 009101100411120300016
Dated [protected] K. Praveen Reddy [protected]
Model No: HBD-DZ510 C-28, Road No. 09,
Serial No: 6130654 Film Nagar, Jubilee Hills,
Hyderabad,
Andhra Pradesh.