Sony India / LCD T.V — bad conduct from dealer M/s Dayal info

Address:

Uttar Pradesh

Complaint is against LCD T.V purchased from M/s DAYAL INFOTAINMENT SHOP NO:-37 LGF SHIPRA MALL SHIPRA SUN CITY INDRAPURAM GHAZIABAD (U.P)
We have purchased this T.V @85,000/- & since first day we are complaining for Picher quality & above dealer is making fool by miss guiding us.
last 3- days back T.V has stopped working & dealer is not registering the complaint also. On my follow -up with dealer he has miss behaved with us.
un able to understand on what bases company like Sony appoint their dealers, i had very bad experience with M/s DAYAL INFOTAINMENT SHOP NO:-37 LGF SHIPRA MALL & due to ill manerd dealer Sony has lost loyal customer.
i desperately want to bring bad conducts of M/s DAYAL INFOTAINMENT to the company but un-able to contact the concern person.
i spoke to many manager level people in Sony but not satisfied with responce.
regards
vishal ([protected])