[Resolved]  Sony India Ltd — LCD - Remote not fully working

Address:

East Delhi, Delhi

Dear Sir,

I purchased Sony LCD - 32" Bravia from a Sony World Showroom in Cross River Mall, Shahadara in January 2009.
The unit works very well but the Remote Control is not fully operational. Mainly the channel swap button in the remote is not working properly. Whenever we filed the complaint, either they didn't file the complaint or once when they filed it, the engineer came and explaining some new technology said that it is alright.
Now, the warranty had expired and recently when I went to the house of my relative, there I found his remote working fine which is of same model.
Kindly do the needful to get the Remote Control of LCD replaced free of cost.
Thanks.
Aditya Jain
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