Sony India Ltd. — Sony LCD T.V. Faulty Panel - EX400

Address:

South Delhi, Delhi

Hi

I bought a Sony LCD T.V. from a dealer in Lajpat Nagar in Aug - 2011. On 21st Nov'12 the T.V. stopped working, the display was hideous and jumbled though sound was clear. I called up the Sony customer care and an engineer came to my place who informed me that the T.V. Panel is faulty and it would cost approx. Rs. 12000 to get it fixed and there will be no warranty period.

I highly disatisfied with the kind of equipments and products Sony has been offering and apparently i am not the only one who has faced this issue.

Why would someone spend thousands of rupees on a product that does not even work for 16 Months.

Why would the consumers agree to your logo - make.beleive, when the products are not reliable.

I can't afford to buy a new T.V. and hence i request you to help me here.

Please assist me or i'll have to liase with Media.



Detractor & Disgusted Customer
Bharat
+[protected]
LCD Model EX 400