Sony India Pvt. Ltd. — Fraudulent by company men
Varanasi, Uttar Pradesh, India
AlAlok Kumar Verma
"The employees of sony service center, varanasi made fraudulent with me. Now it is hard to make believe on your product & services. Plz look into the matter and make justice so that your reputation may be strong between the people of India. I tell about the terrible story in brief which happened with me. I have a sony TV model Trinitron. it stopped working last month. after two or three day i came to know that a sony tv engineer from service center is come to installed new Sony LED. I met him and asked about the contact no. of sony tv service center varanasi. he told his name as Anil(Mob. No. [protected]) and give a mobile number for this purpose that is [protected]. I made ring on this number, the recipient told me that he was speaking from Sony service center varanasi then I told him about my problem and request him to arrange to repair it. The recipient told me that he will visit tomorrow for this purpose. The next day he came to my house and give his identity as engineer of sony service center varanasi. I saw him my TV and he tried to repair it near about half an hour then he told me that a DAYODE is having fault. I ask for the fee of repairing it he told 1000/-. I request him that if only a DAYODE will be change this amount is too high, he accept my request and say to pay 500/- for it. I agreed and make request to repair it, the the engineer of sony tv said me that I can made it immediately but your circuit plate have some moisturizer and it need to wash otherwise the DAYODE will stop working again. Because he is from your service center i made belief on him and let him go with my circuit plate to your service center. the next day i call the him & ask for my TV. he told me that it will need some more money and blackmailed me. Due to circumstances i agreed to pay more but he was greedy and next day he told that the ST of my TV is stop working when i said him that i am going to lodge FIR, he accepted that ST is working properly but he din't give it yet." I have recorded the conversation with engineers of sony service center.
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