Request you to please look in this matter. I have given application for extension of Warranty period on 14-March-09 at Sony World Aundh Branch.to Jitesh Agency pvt Ltd. Address [ Equity tower plot no 5 Sanghvi Nagar Aundh Pune.]
Till date I have not received the warranty card inspite of payment being done on 14-March-09.
Also the branch is not operative at the moment. I am Making regular visits since last 3 weeks at Aundh and other showrooms [ Khondwe & University Road] I have also met Mr Cyrus Tangal / Anirvan. they have assured me the query will be resolved in next 2 -3 days. ie in First week of june
But till date I have not received any concrete solution.
I am really troubled by this as every time I need to travel for minimum 30-40 Kms in between the office hours. I have also provided them the Tax invoice receipt for the payment which I have done Along with the xerox copy of the acknowledgement.
Everytime I visit them I am always asked to wait for few more days. I am really fed up of this kind of mental harrasment given to the customers. I really fail to understand what do they mean by Few days as it is it has been 3 weeks now.
Also I have just now spoken to Mr Cyrus and he is asking me to wait for more 15- 20 days.
Looking forward for assistance from your end.
Thanks
Ravi Verma
Mobile Number # [protected]
Address # Flat Number 3 Krihnakunj Appartment Vikas Nagar Wanowrie Pune - 40. Was this information helpful? |
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