[Resolved] Sony KLV40x250a LCDTV — LCD PANEL SPOILED | |||
I HAD PURCHASED A SONY KLV40X250A MODEL LCD TV 2 AND HALF YEARS BACK AT A COST RS 1,40,000 LITTLE DID I REALISE A PRODUCT FROM SONY WILL GET SPOILED SO FAST. ITS PANEL HAS BEEN SPOILED AS A RESULT THERE IS NO PICTURE U CAN ONLY HEAR THE SOUND.IT HAPPENED ALL OF A SUDDEN.I CALLED UP SONY REPAIRS TO MY SHOCK THE MECHANIC TOLD US IT IS A B2 PANEL MISTAKE I DOUBLED CHECKED WITH MY COUSIN WHO IS A ACE REPAIRER HE BOUGHT A BRAND NEW B2 BOARD AND DEMONSTRATED THAT THE PROBLEM WAS NOT DUE TO THE BOARD. I CALLED UP SONY SERVICE AND TOLD THEM ABOUT IT.THERE RESPONSE WAS TO BRING THE TV AT THERE PLACE AND DEPOSIT RS 10000 AS ADVANCE.(NON REFUNDABLE)THEY SHALL CHECK AGAIN AND LET ME KNOW. I HAVE HEARD THAT A PANEL WOULD COST NOT LESS THEN RS 40000. T HERE HAVE BEEN LOT OF COMPLAINTS ON SONY BRAVIA PRODUCTS ACCORDING TO EXPERTS THE MAKERS HAVE NOT ACCOUNTED THE HUMIDITY FACTOR IN OUR COUNTRY AS A RESULT THE LIFE OF SONY TVS ESPECIALLY BRAVIA SERIES IS RESTRICTED TO 3 TO 4 YEARS. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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