Sony Laptop — DEFECTIVE SOFTWARE

Address:

Bardhaman, West Bengal

I had purchased a laptop from Calcutta (South City Mall) on the 19th December 2011. Model; PCG-71811W,
PRODUCT NAME: VPCEH25EN. I had returned home to Asansol and within a day or two the cursor bad started to
malfunction it would hang.Then the wireless would get disconnected while surfing the net, even the logo at the bottom would disappear.Now if I shut down the system and restart it it would all work normally like nothing ever happened but again after a little while it would happen again.This is very annoying.So I took it down to the service station and and gave them my complaint. They kept if for the day and told me its fine now you won't have a problem.Well then I took it home and the after a while it would start its old tricks once again.So again I took it back to the service and repeated my problem, they said ok you leave it here we will call you when its ready.They call me and I check the set out its working fine again.Anyways I brought it back home and it worked fine the whole day but the next day I started it up and within half an hour the same problem occurred.Now I am tired of this nonsense so I've packed the LAPTOP in its bag and put it away, Since then its been more that a week I have not used it and may be I will never use it again. I have a old desk top which works well and is now helping me out. *** Note during purchase time one would get all the assurance from the Sony store. Once sold Forget it no replacement. Its your headache now use it or throw it away its not my concern !!!