Sony — laptop

Address:Gujarat

Touch pad up from left side,os system, software not installed problem,battery backup problem,heating problem,camera problem ,
====> may leptop rakha hi nahihe chahta hu kyoki may do bar service karai he barbar jane keliye hamarepas time nahihe isiliye may ye leptop problem ki vajeh se rakh nahi nahi chahtahu isiliye may leptop vapas karke maniback (leptop ke paisa ) vapash chahtahu. bar bar problem ki vajah se.
MODEL NO ==> SVE14A15FNH.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

maine apna laptop service centre per diya tha service centre se uska mother board order kiya gya tha but company se uska mother board abhi tak nahi bheja gya h 15 ho chuke h
Sir,
Being a regular customer of sony we used to trust your brand's products.
Kindly Pay Attention to my issue with Laptop.
I am owing a Sony Vaio with model number SVE14A15FNH and Serial Number 939.
It was bought on[protected] and Since then i have not seen even a single day without problem. I have a 2 year extended warranty with this laptop and there are few major issues that are mentioned below
1. Screen Distortion:- Screen gets distorted and becomes like a old black and white television without cable connection with unbearable Sound.
2.During this distortion when the power supply gets unplugged then the laptop gets dead and even if the power supply is not connected and the problem occurs then connecting the charger cause the same dead condition.
3.Many time i have taken it to sony service center and they just make fool o[censored]s all the time.They keep the laptop for even 10-15 days and when i get it back the problem persist.Being a Proffessional i can not afford such kind of problems with my laptop and even i do not expect such cheap servive and product from Sony itself.
4. PFA some screen shots of Screen problem and also the job sheet of the service centers on which this laptop has been taken to since i had bought this technical junk.
5.I expect a positive response from your side regarding this concern.Either you provide a genuine solution or replace my laptop otherwise i will not be responsible for the steps taken against your company.

Thanks and Regards

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information