[Resolved]  Sony LCD TV - KLV - 22 - Bx300 Ins — Display Problem

Address:

Cuddalore, Tamil Nadu

Sir,

I have purchase SONY LCD TV from Sri Thilack Furniture, last year 13 Jan 2011,
from 15 DEC 2011, we are facing the display problem, we registered complaint through customer care, Sony people came and told, this display problem will not cover under warranty, so you may service the TV against chargeable base, i debated the TV is under warranty period, why should i pay for this problem, then they are telling that this problem due to damage on the panel, so this service against chargeable only, then i asked that then please show me the external physical damage, then they replayed that. the outer panel is not damaged, but the inside LCD panel damage, so you need to do this against chargeable bases only,

And they are are telling the we are offering only One warranty, if you want more life for your TV, you please don't go for LCD TV buy picture tube TV, if it is the case they should tel before buying the TV??

Here with i am enclosing the photo and email received from the customer care department people,

and also this display problem is not on day, is keeps on developing, starts with line mark, this photo is taken by the Sony people,
past two weeks there is no power, coming Wednesday i can paste the latest photo for your reference.