Sony — WARRANTY FOR MY LAPTOP

Address:

Lucknow, Uttar Pradesh

i purchased a sony vaio laptop of series EA 33 five months ago and now its LCD is broken and it is under warranty period now.
i dont know how but its sure that it did not fall or hit. it worked for 4 hrs continuously and suddenly the screen disappears.
when i went to sony vaio care center for the warranty claim for my laptop.
they told that the LCD does not come under warranty and i should have to pay Rs 16000 for my laptop.
there was no problem like a crack or line appearing in screen in my laptop before the screen dissappears.
i also want to complain about the manager of vaio center who was contiunuously arguing that it must be fallen somewhere or closed hardly or hit with something and keep telling that it is much delicate and you should have to handle it carefully instead of solving my problem.
if it is so delicate than why did you launch it.