Sony — Manufacturing defect

Address:New Delhi, Delhi

I m still facing problems in my Xperia Tipo handset. I have complained many times, almost 10-12 and visited your Care Center, but still i m facing problems. I purchased my phone in November 2012. You can confirm it by looking at the records in customer care / on your server. And my phone is still in warranty, and what will happen after warranty is over and if i still face same problems after then , them i have to pay for that. This is first time i have faced a lots of problems in a this handset. Some problems are as under:-

1. On receiving message , the typing screen automatically comes up.

2. Phone hanging .

3. My Photo album is automatically showing same wallpaper 2 times.

4. Phone slows down all time.

5. Apps take too much time in opening and closing like facebook , what's app etc.

6. Speaker is not working correctly after repair.

Service centre have changed it's mother board, and screen but still i am facing same problems all the time. This appears to be a manufacturing defect. I am on job right now, so it's very difficult for me to go to service centre all again for same problems. So, I request you to help in replacing this handset.

IMEI NO. - [protected]
Phone no. - [protected]

Jitin Rawat
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I m still facing problems in my Xperia Tipo handset. I have complained many times, almost 10-12 and visited your Care Center, but still i m facing problems. I purchased my phone in November 2012. You can confirm it by looking at the records in customer care / on your server. And my phone is still in warranty, and what will happen after warranty is over and if i still face same problems after then, them i have to pay for that. This is first time i have faced a lots of problems in a this handset. Some problems are as under:-

1. On receiving message, the typing screen automatically comes up.

2. Phone hanging .

3. Phone slows down all time.

4. Apps take too much time in opening and closing like facebook, what's app etc.

5. Speaker is not working correctly after repair. This is the major problem in the phone.

Service center have changed it's mother board, and screen but still i am facing same problems all the time. This appears to be a manufacturing defect. I am on job right now, so it's very difficult for me to go to service center all again for same problems. So, I request you to help in replacing this handset. Now i don, 't want any further repair on this phone. I want replacement for this major defect.

Old IMEI No.[protected]
New IMEI NO. - [protected]
Phone no. - [protected]

Jitin Rawat

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