[Resolved]  Sony Mobile — replacement

Re: REPLACEMENT OF CELL PHONE(K 550i)


Sir,

Iam a great member of your Sony family for the last 5 years.I request you to visit my residence once to prove this point.I don’t use any other brand than the spell bounding term SONY.I use Sony tv,handycam,home theatere,digital camera for a long time but all these products are trouble free.But it was my ill fate that inspired by these performances I brought a SONY(550i) cell phone on 04.12.2008.After the very first month only the performance was not as per SONY standards.So long it was functioning I did not have time to rectify minor defects.But off late since 23/10/09 I am really disappointed.Till date I have given my set for repair at Babli Media-Gariahat but it is not working.First I was told the Software was upgraded(vide work order SE309BMG10963) but it only worked for 4 days.Again the same problem occurred and I gave it to your service centre(work order SE309BMG10983) AND THIS TIME I WAS TOLD THE Mother Board was changed all the way from Chennai but not to any effect.Again I was forced to send the set at your service centre on 13.11.09(work order SE309BMG11174).

I request you to see that this set is replaced at the earliest as they are unable to repair the same but are harassing me time and again.

SET IMEI----[protected]
BATTERY---18075SWLBTN


YOURS FAITHFULLY


RAJYESWAR ROY
122/B ANANDA PALIT ROAD,
KOLKATA-14
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