[Resolved]  Sony — television bravia cx520 display disorder

Address:

Moradabad, Uttar Pradesh

with regrets for the poor performance of the company and tears for being looted i feel sorry to state that such a big company is all assurance no work
well i bought a sony Bravia on dt 22-oct 2011 model KLV40nx520 installed on 23 oct 2011 well the diplay was out on thurs 27 oct 2011 .
the complaint was sent at the help line and they assured to sent the service the next day --which never came -the next day on sat we called the dealer who filed the complaint and formally we had a call on sunday evening monday turned up again to be fruit less again we called the help line getting assurance of service( from one Mr suniel, and the call was recorded too ), the very day or the next day now tuesday is over and no one has turned up .well i can now understand the poor condition of company that must be running from one corner to the other fixing complaints. well if this be the condition of a multinational company then our domestic companies are better and ready to stand by the call
I have sent a complaint via customer helpline at companys' site
what a Wonderful diwali scheme to give head ache to customers!
from this forum i want to state straight to sony either repay my money or give me other product in television if the standard of Bravia is so low
I think this goes straightaway to the Heads of Sony
thanx