[Resolved]  Sony Music System MHC - Gzr88d — broken LCD display

Sir I am a 62 year lady running an electronics store in Kalimpong, on the 6th of Nov. 09, I purchased a sony music system model no MHC-GZR88D, from Madhuri commodities P.Ltd, siliguri (distributor) , which i was supposed to sell to a customer, I purchased the set by paying 100% advance to the distributor. On receiving the set I found out that the LCD panel was broken and the distributor advised me to send it back to the service centre (job no FMF22974), as they said they will not replace the set, which i willingly sent, it has been two months since I have not heard from any of them either the distributor or the service centre, upon calling it is a merry go round situation as i am given a new number every time to talk to. My money is at stake, I am a senior citizen and I cannot run after them as the service centre is some 60 kms from my place. kindly help
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  2 CommentsShareTweet


Dear Mrs Mishra,

Greetings from Sony India Team,

We hve noted your concern, someone will get in touch with you soon, Kindly share your contact details or call us on[protected] for assistance

Warm regards
Sony India Team
my sony mhc-gzr88d is excellent but i need to know whether i can play a movie in it from my usb...i searched for the manuals but i dint get it...hope u ll help me out...
warm regards

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