[Resolved]  Sony — Not getting solution for Sony Xperia Tipo Dual Mobile.

Address:

Ahmedabad, Gujarat

Hello, I have bought sony xperia tipo dual 8 months ago. When I have started using earphones I had getting problems with its sound quality. I have visited Xperia care for 3 times and mailed to sonyindiacare for 5 times. First time when I visit they just update the software and did not hear for my earphone sound quality problem. Than I have mailed to Xperia care and visited for second time they just replaced it with another earphones. But when I hear its not sounds properly and one earplug sometimes not playing sound. I told them about it but they never heard me and I have mailed sony xperia care for 2 times but I did not get any solution. Its hopeless for me to use earphones because most of the earphones are unsupported to my handset and some supported earphones are not playing sound properly. One earphone sounds low and another one stays mute for all the earphones. I do not know that the problem is there at earphones or Handset? And after updating software my mobile loses its battery very quickly. Before, update software at sony care, it took 3-4 days to come to 25-30% battery status. But after update it reaches from 100 to 30 in 25-30 hrs without any use. Now after spending Rs.10,000/- I did not expect such a poor quality and also a very very poor customer care support service. I am really very disappointed.