Sony — product not working properly

anuruddh kumar srivastava

Address:

Allahabad, Uttar Pradesh

HELLO SIR,
GOOD MORNING I AM ANURUDDH SRIVASTAVA FROM HONG KONG,I HAD BUY ONE LAPTOP FROM HONG KONG ON 18 JAN-2012 TO USE IN INDIA, THE IT IS NOT WORKING PROPERLY THE MODEL NO AMD DUEL-CORE E-450 APU ASNYVPCYB36KGGN [protected] AND ITS HARD DISK IS HAVING THE PROBLEM ITS IS STILL IN WARRANTI PERIOD I THINK TO PLEASE HELP ME TO TAKE CARE OF MY PRODUCT AND LET ME KNOW WHAT CAN BE DONE FOR THAT,PLZ DO IT AS NEED AS POSSIBLE FOR THAT THE BILL I AM HAVING IN HONG KONG

PLZ HELP ME FOR THAT

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Comments

anuruddh kumar srivastava

still waiting to replace the computer which is not working properly how it is possible with in 6 months the hard disk is having the problem it neans i should be in doubt o[censored]r quality o[censored]r product.
same shop i had buyed many things for my friends request mear about 5 camera 3 ipad 5 notebook but no problem on that things
plz help me to do needs as soon as possible

thks
regards waiting for ur pleasure reply
srivastava

Sony India Customer Care

from New Delhi, Delhi

Verified Support

Dear Sir,

Regret the inconvenience caused. Are you in India right now? Have you reported this issue to Sony service team? Do you have an international warranty on your laptop?

We suggest that if you are in India, you may get in touch with our official direct toll-free no.[protected] or write to us at sonyindia.[protected]@ap.sony.com Our service team shall guide you further with this issue.

Regards,
Sony India Team