Sony, Sony32t400a Sr. 1205149 — Repair

Address:

Mumbai Suburban, Maharashtra

I purchased SonyLCD 32T400A dt.[protected] from dealer at Borivali(E) with Sr. No1205149. Now the picture quality is not proper, The complaint lodged to Sony services attended & charged the fee & told that it has a problem of colour processor as this problem is unique. This can though solved by replacing the colour processor by the company in few rupees the company will ask to get entire board to be replaced & charged heavily is the policy of company.Hence my prayer is that the company may replace the colour processor & take the repair charges.The company only for attending charge Rs.990/-is also non acceptable, since the product is belong to them & instead repairing their prouduct they take the undue advantage of the situation.I hope you may help in this matter & do the needful under intimation pl.