| Address: | Varanasi, Uttar Pradesh |
I had bought a Sony Vaio original AC adapter from P. P. Electronic and Surgical aids, Durgakund, Varanasi on 25th May 2012.
They claimed it was an original Vaio adapter but within 2 weeks the adapter went dead - an extremely small period for an original product to malfunction.
I had a 1 year warranty on that product and I went to them for the replacement of my product on 11th June 2012.
I was assured that my product shall be replaced within 3 days. Although, on contacting them after 3 days they informed me they required two more days. The shop owner even told me "If not within 2 days, I am damn sure your product shall be replaced on the 3rd day.". However, on contacting them on the 3rd day not only did he say he hasn't got my adapter replacement, he also said he isn't the courier man that he can tell whether my replacement has arrived and did cut my phone while I was still talking. Today on 18th june, I still am waiting for him to deliver what he had promised.
I am a Computer Engineering, 5th year student of IT - BHU. My placement season is coming and that adapter is a must for the preparation for exams.
A laptop is indespensable for me.
Please do take some steps.
My contact information -
Abhishek Kumar,
IT-BHU,
+91-[protected] Was this information helpful? | 
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