[Resolved]  Sony VAIO - Vpcea23en — Hard Disk Failure / Crashed

Address:Coimbatore, Tamil Nadu

I am owning VPCEA23EN laptop and i am facing the hard disk problem. It was working fine. All of a sudden the blue screen of death came and after that its not booting at all. I have all my data lost. I m too frustated. Very worst laptop ever had. Who will bare for my loss?I had used Lenovo, HP and found it much better. I got that on June 2010. I have Sony TV, Home theater. Even my car stereo is Sony. I had lot of trust on Sony. But now
I am fooled easily by Sony Corporation.The lifetime of the laptop is just 2 years, and for that i had to pay 42k. It makes me to think about all the other investments in Sony and my future plans to buy Sony Products.
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Aug 13, 2020
Complaint marked as Resolved 
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Lenovo/laptop — HARD DISC GOT CRASHED

I had pruchased a lenovo laptop Model 3000 Y410 T5750W41024160PW1b77579RQ, No 59014744 , Serial No EB08950353 ,in August,08 . On 16th JAN,10 i.e within 16 months of purchase - ONE FINE MORNING after working on the laptop for 10 minutes, it failed to take any command and BLACK SCREEN appeared and my laptop got hanged. Called lenovo center and then it was send to Guwahati Lenevo Centre at Ulubari .Today I got back my laptop with replacement charge of Rs 2900/- for harddisc. Alas, I LOST ALL MY PRECIOUS MEMORIES, IMPORTATNT DATAS - I WONDER WITH THE QUALITY OF LENOVO LAPTOP.- IT IS NOT AT ALL RELIABLE.

As a valued cutomer please tell me how I can get back my LOST DATA/ INFORMATION - THE ORIGINAL HARD DISC I COLLECTED BACK FROM YOUR SERVICE CENTRE , GUWAHATI.

ALSO PL WAIVE OFF REPLACEMENT CHARGE OF HARD DISC I.E RS 2900.I
Regards,
K.B.CHAKRABORTY.
CHIEF MATERIALS MANAGER
INDIAN OIL CORPORATION LTD ( ASSAM OIL DIVISION)
P.O DIGBOI- 786 171
ASSAM
MOBILE : [protected]
SURPRISINGLY LENVO NOT YET BOTHERED TO RESPOND TO MY GRIEVANCE.
Dear Sir,

Regret the inconvenience caused. Have you visited our service centre? Have your consulted VAIO experts at service centre for assistance? They will inspect your set and suggest the appropriate measures required.

Further, you can also report this incident at our official toll-free helpline at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team
hi Rajarajan, what you did with your laptop then??? are you using it with another new hard drive yet, one of my friend also faced same problem with hard drive crash all of a sudden while he was playing some game. please lemme know the position of your laptop as i think its useless to put another hard drive in it and use it further, who knows if it will again crash... please email me if you have time, i appreciate!!! at [protected]@gmail.com
Both of You are Right.(Customers ONLY) - - My Netbook was Under Warranty Period. (See Affected Model LINK) - sony (down)
Eventhough I faced same problem OF "OS NOT FOUND " & BSOD (BLUE SCREEN OF DEATH)
I also visited the SONY SERVICE CENTRE where Those INEFFICIENT People told me it that it WAS SOFTWARE PROBLEM.

BUT SONY PPL did not tell me Actual Cause of both the problem. (No Assurance that problem will be solved.) ??

BUT with the help O[censored]K EXPERTS (COMPUTER GRADUATES FROM UK),

I came to Know that there is NO HDD Detected .(It was HARWARE PROBLEM).Sony is CHEATING its Customers

Further SEE THIS AFFECTED MODEL WEBSITE on SONY ASIA: (LINK)
http://www.sony-asia.com/support/resources/en_AP/usefulinfo/HTB_issue/Affected_M...
Dont go to SONY service centre, since they wont Provide you any HELP

SONY ASIA AFFECTED MODEL WEBSITE:
http://www.sony-asia.com/support/resources/en_AP/usefulinfo/HTB_issue/Affected_M...

----20 JANUARY UPDATES --AFFECTED MODEL(on Asia Website of SONY)

Link Proves sony provides Affected Models

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