Sony — worst services

Address:

Jabalpur, Madhya Pradesh

I had purchased sony experia tipo mobile on 5.10.2012.The phone having touch problem .I got replacement on 11.10.2012.The replaced mobile is also having hang and restart problem (Defective on Arrival) . I registered complaint to helpline and also at service center on 14.10.2012 and requested to replace the mobile since this mobile is Defective on Delivery.They refused replacement and repaired the mobile as informed by helpline on inquiry on 12.11.2012.They informed that the mobile was ready for delivery on 08.11.2012.I visited sony service center at 2.30 PM ,for taking delivery,but they said the mobile is with their technician who is out of service station .They promised to deliver the mobile at my home.But they do not delivered.I called on to Sony helpline ,as per their records the phone was shown as dilivered whereas the phone has not been delivered to me.

This is the Quality of Product and Services of Sony the Top Most Company???????????.

Ajita Gupta