| Address: | Ahmedabad, Gujarat |
Respeted sir/madam
i purchase new mobile from SONY CENTER (sony LT26i XPERIA S/BLACK) SP NO[protected] on 14-APRIL-2012 INR 31000/= AUG 28th my phone is hang & not working i go sony service center for examin but they dont having good tecnical person after half hour service center give me reply your phone is dead isend your phone chenai for reparing you come back after one weak for collect your mobile & they give complante work order no se[protected] .i call to service center land line no [protected] but not responding they people dont have a time to pick the phone then i went to service center they said sorry sir we dont know acttule status you please call MR ALPESH [protected](FIELD SERVICE EXECUTIVE) i call him explane story he said you not worry company given a new hand set beaucse your phone is totaly dead.you wait 2 or 3 days i call him again after 3 days he give me the new person no sir i hand over your case to mr paramhance ok icall him he listen me properlly & after 4 days he finally he send the msg your hanset transit by AFL courier[protected] you collect your pcs tommarrow evening iwent again service center i shocked they said sir is not your hand set company sent this pc on your IMEI NO by mistake ) wedont have autorty to give you i call again to alpesh not respondig call to pramhance he pick my phone & tried to call alpesh but still he dont pick then he fight with center persons again icall to alpesh he pick my phone ok sir i give you MR. MANISH CHAUHAN no [protected] he is working in delhi as warehouse incharge i call him sir you not to worry isend you new pc seald pack tomarrow evening you collect your new handset again he send the mobile after many many calls after 5 days i went to center i show my slip they said ple come after 1 hour beause phone battrry is daed for a system first we charged the battery down load the new system then we give it you i say ok i wait again they give me second hand used with scrached screen isay inot my/ new pc they said sir you are lucky company send the hand set for you so many clients send black pc recived white pc many persons still not recived you take this pc go to company or court again i call alpesh manish he says sir i not used pc By concine they having scrach you leave the HANDSET there still they dont give me satisfactory answer & manish his seniour mr deepak m [protected] dont pick my or alpesh phone i reqested to you ple help me returned my mobile ifacing a problem ihope you help me
regards,
AMIT MALHOTRA
[protected] ,[protected]
[protected]@yahoo.co.in Was this information helpful? | 
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