Sony Xperia Neo L — poor service for customers

Address:

Chandigarh, Chandigarh

just a poor dealing of service center of sony my handset is being there for past 18 days no reponse is there nothin and my mobile is in warranty period just 3-4 months earlier i by sony experia phone it was good but suddenly one day automaticlly it swithced off its truth nothing i had done it was in my pocket .. but no action has been taken place if this site really works in india plz show me or as usual no value of money or others money............. it is NOT A small amount RS 18,000 poor service ....