I just buy a Sony Xperia Neo V mobile Phone Costing Rs.17,495 from Sony center Galaxy the lifestyle store on 25.12.2011
Invoice no:S/005093/11-12.
After purchase the mobile i just used it for a week but from the date of purchase i just look that there is a network problem arising in the handset.At first I thought it is arising due to my mobile provider but when i check everything i confirmed that the handset is corrupted.Because of all i just purchased it for a week ago for this this reason i just call to the Sony Centre,the person of the centre given me the no of service centre.Through the telephonic conversation the service centre told me that they will change my Handset but when i went there they kept my handset and told me to wait for the approval from the company but they can't said me the actual date of when they are going me to given back my mobile phone back.
My final Question is to the Sony Authority that i purchase a mobile costing Rs.17,465 if there is any manufacturing problem arisen with in 15 days.we have not any special concession.You just sale the the product and through your customer in the hell.
Please do the needful and give my handset as early as possible.
The PVN Number of the Service Centre given by me: PVNR[protected].
Dated : 2nd January 2012 Was this information helpful? | 
Sony Xperia Neo V — Faulty new mobile phone
I have been regularly visiting sony’s service center for repair of my new Experia neo v but after repeated repairs also my phone persist with same problem. The only change is in the name of the problem , that earlier it was auto on and off now it’s only off. My phone get switched off anytime and could only be switched on after taking out is battery and putting it again. Mother board have been replaced, software has been updated. People in service center say they can’t repair it. Customer care representatives say take it to service center. Company should know that y can't just get away with the customer after delivering a faulty set. I have made a big mistake in trusting the brand name of Sony.