[Resolved]  Sony Xperia Sola — OS not working properly even after repeated OS installation

Address:Karnataka

Hi,

I bought a Sony Xperia Sola handset very recently in Mysore. I first had a Gingerbread OS and then Sony gave 1st ICS upgrade. I did the same.
Then started problems galore.

1. The battery drains out within 5 hours of charging even after changing to the settings suggested by Sony for battery improvement.
2. the moment I put the phone for charging, the touch becomes insensitive making it frustrating and difficult to type a single word.
3. The camera had bugs and the picture quality was drastically reduced.
4. The handsfree given by them does not have any noise reduction when on call. It actually increases the noise levels when on call using handsfree.
5. I had connectivity problems for my Data connection.

I kept bombarding them with repeated mails. But they kept giging me the same solutions of factory reset and if it is not working, to repair the OS using PC companion and even if that was not working to take it to the service center.

After this they released an upgrade for ICS which I am using now.

Except the camera, all the bugs remain the same. I have sent them numerous e-mails. But none of the bugs are fixed. I am frustrated and irritated. They are busy launching new phones. But they haven't been able to fix these bugs from the time they released the ICS upgrade.
Now they are leaving out Sola for the release of Jelly bean Upgrade stating that the configuration is not capable to run the jelly Bean OS though it is false.
Sola meets 100% requirement for running JB
sony saying it has less requirement (CPU and GPU are less).

Great fun is sony corp says JB is not suitable to port for sola hardware.
i[censored] take Tipo it can be accept that requirement is less even thoug some brilliant devleopers ported JB with 90% perfomance

At the same same sony employee was capable of porting to xperia J.
which implies that employee is Very much capable of porting JB to Xperia sola.

Pl. find the below reference for capablity of running JB in sola.

SOLA
OS - Android OS, v2.3.4 (Gingerbread), v4.0.4 (Ice Cream Sandwich), upgradable to v4.1 (Jelly Bean)
Chipset - Exynos
CPU - Dual-core 1.2 GHz Cortex-A9
GPU - Mali-400MP

As Conclusion sola has 100% capable of running JB.

Latest available software: 6.1.1.B.1.54

Release date:[protected]
Phone IMEI Number is [protected]

I paid an amount of Rs 19,000 for this phone. I ma not getting full customer satisfaction.
I need justice. Kindly do the needful.

Thanking you,

Kavya
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Aug 13, 2020
Complaint marked as Resolved 
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xperia new — upgrading to OS v4

i need to upgrade my version from 2.3.4 to v4 but the agent here in egypt told me that there is no way because there is problem , please help me or i am sorry i will go to buy another kind of mobiles. please hurry.

my name osama samy
my mobile [protected]

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