Sony Xperia Tipo — Sony Xperia still under warranty but company denying to repair

Address:

Jaipur, Rajasthan

Dear Sir/Mam, I want to draw your attention towards this case that I bought sony xperia tipo ST21i in November 2012. Suddenly some days before I could see some lines on the screen of my phone both vertically and horizontally, later these lines started to occupy all the screen space and now I can barely see anything on my phone. I took the phone to the Authorised service centre and they told me we do not give warranty for physical, liquid and cosmetic damage. I want to bring this point in your kind notice that neither my phone was physically damaged (as it was never fallen) , its not a cosmetic damage as its of screen and nor it is liquid damage. This is not my fault and i want to get my phone repaired as its been just 6 months i bought it. And why should I spend Rs 1000 or 2000 to repair it. I hope company would take some action otherwise I have to take this case in consumer court. Yours Sincerely, Aditi Malhotra [protected]