[Resolved]  Sony Xperia Z — charging point damage

Address:Chennai, Tamil Nadu

I got my new xperia z handset two months back.25 days back suddenly the charging point got damaged.i took it immediately to the service center.They replied me that they cant repair the set and can replace it if i pay 50%of the phone ie19000/-rs.I told them thatmuch of money i cant afford and i requested to repair and give.they didnt accept to take my phone.i was continuously sending mails to customercare everyday,ididnot receive any kind of favourable reply.is that all for my 38000/-rs aid new mobile.kindly help me to get it replaced or repaired at minimal cost.my comp.no is[protected] made on 18th april 2013.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

Regret the inconvenience caused. Our team is already in touch with you for this concern.

Request you to follow the guidelines shared by our team, so that your concerns can be resolved at the earliest. For further communication on this concern you can reach us at our direct official toll-free no. at[protected] or write to us at sonyindia.[protected]@ap.sony.com

Regards,
Sony India Team

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