[Resolved] Sony Xperia Z — sony xperia z | |||
Sir my name is Sandeep I had purchased a sony xperia z phone Rs.38000 on 4/4/2013. Next day when i drop a glass of water on my phone to check that is it waterproof or not it fails, a bubble of water was come in my phones camera but my phone is on working condition. After that when I go to service centre to show my phone they told that first they will check if any problem occur then they will replace my phone they pour my phone in water the person who had pour my phone his name is prashant when he pour my phone it gone dead, after that they said they will send my phone to Lucknow branch to check again they said that they will inform me. On 18/4/2013 when i call to service centre to know about my phone they said that it is in under process after that again I call on 23/4/2013 they said that your phone is reject, they want Rs.19000 to replace my phone. I got unsatisfied with Varanasi service centre employees and with company product. Employees behaviour was also very rude.please help me SANDEEP NO.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Sir my name is Sandeep I had purchased a sony xperia z phone Rs.38000 on 4/4/2013. Next day when i drop a glass of water on my phone to check that is it waterproof or not it fails, a bubble of water was come in my phones camera but my phone is on working condition. After that when I go to service centre to show my phone they told that first they will check if any problem occur then they will replace my phone they pour my phone in water the person who had pour my phone his name is prashant when he pour my phone it gone dead, after that they said they will send my phone to Lucknow branch to check again they said that they will inform me. On 18/4/2013 when i call to service centre to know about my phone they said that it is in under process after that again I call on 23/4/2013 they said that your phone is reject, they want Rs.19000 to replace my phone. I got unsatisfied with Varanasi service centre employees and with company product. Employees behaviour was also very rude.please help me SANDEEP NO.[protected]
Reply
aikdam bekar phone bnata hai ye sony company
maine v 1 sony xperia z lia 3 hrs ke bd phone is not in a working condition nd when i gone to service center they said that its water damage nd now it is out warranty nd u have to pay 80 percent from mrp
maine v 1 sony xperia z lia 3 hrs ke bd phone is not in a working condition nd when i gone to service center they said that its water damage nd now it is out warranty nd u have to pay 80 percent from mrp
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