[Resolved]  SonyEricsson — Mobile handset-SK17i-touch pad not working

Address:Pune, Maharashtra

I Namdev D. Labade purchased the Sony Ericsson – SK17i- Xperia mini pro handset on 11Sep2011 from Star Electronic,Chinchwad Pune , attached the scan copy of bill and warranty card.

This phone is based on Android and required Gmail account, I have the Gmail account then also at first time my handset was not working then I contact to customer care and solve the problem.

Now it is too much when I was out of Pune this handset given me the big distress, first the operation got slow and then the touch pad stops the working.

Due to touchpad not working I have lost my important calls and get irritated.

We have purchased the 6 handsets and they are working fine excluding my. We have planned to by another 4 handsets but due to this problem we keep it on hold.

I am trusting quality and brand name of Sonyericsson but due to this concern my confident about SE getting low and now I will not suggest to anybody to buy xperia minipro sonyericcson handset.

If in same handset within 2 month 2problems is coming then I don’t know in future how much it will come in the same handset, may be this handset having manufacturing problem.

So I kindly request you pls give me the replacement of handset early as possible.

Looking at the brand name 'SONYERICSSON', and being a valued customer i am looking forward for a sincere steps and the earliest
response from your end.
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Aug 13, 2020
Complaint marked as Resolved 
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I want positive response from SonyEricsson.Required replacement of my handset.

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