SonyEricsson / W995 — no response from service centre

Address:Udupi, Karnataka

sir
i Dr.K.Ravikanth using sony ericsson W995 mobile since 1 yr, and since 30 Aug i had problem with my ear piece ( i wasn't able to listen any voice) in my mobile so i had given my mobile to sonu ericsson service centre in Udupi on 1/09/10 with bill no: 6876 and since 24 days there is no response from service centre to give the details the delay ,they are completely irresponsible and when ever i call they used say that no stock to replace and i took back the mobile from there so that i can give in other service centre on 24/09/10 and now its not getting switched on which was not the complaint before and even now there is no response from the service centre . so please do the needful.
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Sony Ericsson — no response from the company

I am a customer of your company. I had purchase a sony ericson C510 on 23-MAY-2010.

but my phone got damage due to some technical problems. the screen got split up in two parts,started showing problem while charging and even the keypad stopped working plus there was some problem in the speakers!! according to your engineers there was some problem with the motherboard and it needed to be changed!

I gave my handset to vaishnavi services-laxmi nagar plot number 45-46,shop number 6-7; mohan park-west guru angad nagar on MARCH 12 2011.

My work order number is SE311VSL10756.

Its been more than a month but i haven't received any information regarding my handset instead what i have received is the rude behavior of your illiterate staff!!

AS i am a customer, i have not seen such type of POOR, LAZY, DUMB SERVICES AND STAFF YET!!

THE NAME IS SO BIG BUT THE SERVICES ARE POOR!!

I shall be highly obliged if you look into my matter and deliver my phone as soon as possible!

thank you and i am expecting your earliest reply!

kushagra aggarwal

workorder number-SE311VSL10756

delhi

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