[Resolved]  Southern Railways Memu Trains — Excess fare charged

Hi,
My complaint is that there is no clear indication of 1st class in the southern railway MEMU trains, when you move one couch to another inside the train. No divider to blcok 1st class from others.
And because of that I have been "charged excess fare and fine for innocently travelling in a rare kind of 1st class in a MEMU train that I never used. Its a rare kind because, if you travel by standing in this class you are not in 1st class. If you sit thats it... you are in 1st class. You can move from 1st couch to last in this kind of train.

This happened to me on 02/12/2009 5:15pm at Tambaram railway station, Chennai. Ticket checker came directly to me skipping others standing on his way and asked for the ticket. I quickly and innocently showed him my 2nd class ticket. I'm sure he is 100% aware of getting this kind of travellers specially in this train on a regular basis. I even showed him my daily route 1st class pass to prove that I had no intention to do this mistake. He made me getdown and after unfruitful arguments I paid the fine in deep frustration. The worst thing is I was travelling by standing just before arriving at this station and when some seats got freed, I sat on one and faced this problem.

I'm sure that every new traveller in this train will make this mistake and these railway guys are making use of them but no action to avoid this confusion. They got so many for the same reason more than no ticket travellers. Even there was college student got for same mistake, crying without fine money and offered her watch and few amount she had with her. The checker was least bothered for our unknowing mistake.

Are there any action being taken against Railway employees travelling in 1st class without proper passes? The answer is definite NO. I know this from my regular route 1st class travel. In this train, it seems the Railway is forcing the passengers to do this mistake unknowingly and collecting fine.

I would like some clear discremintaion between 1st and 2nd classes in these trains and request the Railway ticket checkers no to make use of this rather they can clearly mention the 1st class besides there glossy advertisements.
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Aug 14, 2020
Complaint marked as Resolved 
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EMPLOYEE — extra fare charge

Dear Sir/Madam



I want to clarify that my actual fare from New Delhi to Kathua Rs. 449/- as a senior citizen but I get new reservation dated 6.3.07 PNR No. [protected] charged Rs. 484/- from Kathua Station to New Delhi. Now the difference is Rs. 35/-. that is charged extra from me. Now, the complaint is that why the concerned authority charged extra Rs. From me.


REGARDS

SARDAR AMRIT SINGH
M/s Shreyans Enterprises
SICOP Ind. Area Kathua.
(J & K)
MOBILE No. [protected]


Fare Enquiry


You Queried For
Train Number Train Name Date (DD-MM-YYYY) Source Station Destination Station Concession Code
2471 SWARAJ EXPRESS 3-5-2008 NEW DELHI KATHUA SRCTZN

Train Type SUPERFAST Distance (kms) 500
All units are in Rupees(Rs.)


Class -- Third AC
Base Fare 549
Reservation Charges 25
Superfast Charges 30
Other Charges 0
Total Amount 604
Concession Amount 155
Net Amount 449


Rs 99 = Fly Air Deccan
Book Cheap Air Deccan Tickets for Rs 99 only at MakeMyTrip.com Now!
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NOTE :
* Base Fare including Safety Charges.
Additional Tatkal Fare(in Rs.) 300
Enhanced Reservation Fee for journeys originating from a station other than the one from where ticket has been issued 15 Rs. Extra (Reservation Charges)
* No Concessions are allowed on Tatkal Tickets including senior citizen.

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