[Resolved]  Spectranet Internet — Connectivity Problem

Address:

Delhi

The Spectranet Ltd

This is with reference to complaint to you about the irresponsible service, negligence and consumer dissatisfaction activities of your officials towards our queries and complaints .

I have been a loyal customer of Spectranet for now many years and ever since I have started with your services I have been struggling to have a consistent Internet connection for my computers .

I have been dealing with these problems mentioned below :
- unresponsive staff to our problems
- supplied with defected wires tapering all around the house joined by normal tapes with open electric pores
- regular complaints for network disabilities at your end and above that no official responds on time as an when it is required .
- I pay bills regularly and still atleast for one whole week my Internet connection does not function constantly every month
- rude and manner less staff working under specifically Mr Naresh Saini , Vikas, and the lady in Custmor care Archna

I hope that you will look into the matter and provide us with better services and register a complaint against your etiquette less staff . Failing to do so at your end will enforce me further to file a law suit against you in the consumer court . Which eventually would be a waste of your time and company reputation .

Make sure you look forward into the matter and revet back as soon as possible .

Regards,
Neelam Misra