[Resolved]  Spice Mobile Phones — handset problem

Address:Jodhpur, Rajasthan

Dear Sir,
I bought Spice mobile from Govind tacno , jodhpur after some time my heand set got problem and i talk many time to seller pary but no proper responce from seller but some time later they give a set for temperory use and take my cell and give me job work sheet is no. is SRJ[protected] but till date no my heand set perfect.
I m very humble request to u plz change by heand set or return money. If it is not done properly then my last ultimate is going to Consumer court.
for further correspondence with me plz contect to me (Rajesh Pungaliya) contect no. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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i purchased spice mobile (D 6666) from hot spot shop but after 15 days there is a technical problem start coming.i repaired it from spice service centre faridabad and they assured me that same problem will not repeat.but from the first day of reparing im facing the same problem.pls do the need ful ASAP.
Dear Spice Team,
Last week I purchased new Spice D6666; from Ghaziabad I have three problems
1. Automatic switch on/ off
2. Without initiating call autodialing from CDMA number
3. Concall facility not supporting.

Kindly contact me to resolve above matter.

Thanks and Regards,
Puneet Sarin
[protected]
[protected]
Dear Spice Team,
Last week I purchased new Spice D6666; from Ghaziabad I have three problems
1. Automatic switch on/ off
2. Without initiating call autodialing from CDMA number
3. Concall facility not supporting.

Kindly contact me to resolve above matter.

Thanks and Regards,
Puneet Sarin
[protected]
[protected]
Dear Spice Team,
Please tell me internet through mobile to pc

Thanks and Regards,
Sanjeev Kumar
[protected]
[protected]
I HAVE PURCHASE A SPICE MOBILE FROM AMBE MOBILE CENTRE JAISALMER BUT AFTER 6 OR 7 MONTHS I SUFFER A CALL PROBLEM (RECIVED CALL HOLD AUTOMATICALLY & NAME NOT DISPLAY ) INTO MY MOBILE AND FOR THAT I HAVE TOO MUCH TIME SHOW MY MOBILE AT SPICE SERVICE CENTER, ALL TIME THE PERSON TELL ME PUT YOUR PHONE HERE WE WILL BE CHEACKED AND REPAIR IT AND THAN GIVE BACK TO YOU, AFTER THE REPAIRING I FACE THE SAME PROBLEM BY 2ND DAY AGAIN I VISIT AGAIN SAME PROBLEM, AGAIN AND AGAIN I VISITED MORE THAN 5 TIMES AT SERVICE CENTER AFTER THE 3RD TIME I REQUEST THEM TO PLEASE IF ITS NOT CLEARED CHANGE ME THE MOBILE ( REPLACEMENT IN A WARRANTY PERIOD) BUT THEY REPLY WE CAN NOT DO THAT.SO I WANT TO REPLACED IT

WHAT CAN I DO ?..
REPLY.
Dear sir,


I have a problem in my SPICE GOLD D-88 mobile phone .the problem is that mobile are not starting and not catch charging. I was go to with my mobile at noida spice mall but they are not repair so please give me solution what can i do.

contact me : [protected]

customer
Rambir Singh
i purchased spice mobile D 88n from hot spot shop bangalore but after 1 year there is a technical problem EMI no then GSM SIM was not working i go spice service center in bangalore then i give 100 rupess for updating GSM sim then he is started but same problem coming what i do .pls do the need ful ASAP.
i go hot spot gzb he told me give me 3 day i repaire how can give our pone for 3 day. but last time he rep only 30 min plz do something i need your help
yogi khari
[protected] bangalore no
[protected] delhi no
thank

Spice Mobile — responsibility of spice service centre and no calls attending

i have brought a spice phone nearly 5 month ago and now m my phone display is not running properly so i go to service centre they told me that u will come within 15 day . but i think it is approx 2 month and they again told me 1 week or 2 week always .
they dn't receiving my call . i am very worried about this problem . so pls help as soon as possible
thanking you
jai kumar yadav
phone no -[protected]
delhi
date 23/04/2010
irresposiblity of spice service centre and no calls attending
I have brought a spice phone nearly 1 year ago and now m my phone Keypad is not working properly so i go to service centre they told me that u will come within 15 day cost of Rs.300 . but i think it is approx 2 month and they again told me 1 week or 2 week & raise the amount Rs.500, 1000 & 4, 500 always
they dn't receiving my call . i am very worried about this problem . so pls help as soon as possible
thanking you
Vivekananda Mane.
phone no -[protected], Shimoga. Karanataka
date 30/09/2010
Respected Sir,

It is for your information that I have purchased a Spice mobile Model. M-5454 IMEI.No.[protected] on 09.03.2011 (Bill No.507) amt.Rs.2600/- form M/s..Arun Communication, Dharuhera (Distt.Rewari) .Haryana
.
But it is regret to inform you that by the next month (April) the key pad was not working. It was reported and rectified by your authorized customer care center at Rewari. The record is available with them.

It is also to inform you the key pads are again not working. Due to this I am facing lot of problem in attending and making calls from this phone. So there is no use of carrying this Spice phone. I lost faith in your company. I am the esteemed customer of your company as I was using your company phone earlier also.

So it is your prime responsibility to satisfy your proud customer by changing my phone (Defective phone ) I brought recently on the faith of the company.

So I request again to change my phone immediately to solve my problem.

Waiting for your early positive reply from your side

Regards
Shiv Kr Sharma
Mob..[protected]/ [protected]
(Complaint Copy)

Hi

My name is Ajay kumar & I purchased a Spice Mobile (Mi-415) on 16th of July 2012 in Delhi from Spice Hot Spot, West Patel Nagar, New Delhi-110 008.
Unfortunately, my experience with this product has been very disappointing. I give below the details of my experiences with the product:

MODEL No- Mi-415

1) When I purchased the handset it covered with temporary plastic protector screen (which was coated by the company) & noticed one big mark on screen, the store keeper conveyance me to buy it with statement "don't worry the mark is only on plastic sheet not on phone screen & when u remove the plastic it has gone", but when I removed the plastic sheet the mark was still there & it looks really weird on new handset.

2) The other problem with this phone is handset mike, whenever l used this handset for talking got so many negative feedbacks from my friends/relatives & its really big draw back for any of company.

3) One more challenge with this phone is connectivity, that am always struggling with handset for network connectivity. Its Dual sim phone & I used Vodafone & Reliance both of the networks but always received very low or some times no network. when the other handsets with same numbers gotta full networks with no disturbance

After so many follow up with Hot Spot Patel nagar store I finally had discussion with your Store keeper Mr.Balvinder & he sent my handset for repairing to service center, but after one week am not receiving any positive response from spice center or store.

I am also really surprised to see so many complaints against the same Spice handset in consumer forum website, its really terrible experience with spice.


You would notice that ever since I bought this phone, I have been having problems and have had to invest in an alternate phone for standby purposes so I would request you to immediately replace my phone with a new handset or repair the previous one.

I have undergone a lot of stress and agony because of this malfunction from time to time.



Screenshot attached of reciving of handset for your reference.

Thanks & Regards

Ajay Kumar

[protected]

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