[Resolved]  Idea Cellular — Postpaid bill

Idea Cellular — Related to bill

Dear Sir/Madam

I have a idea postpaid corporate connection. My STD call charge was 1/min But last 2 month my STD call charge change to 1.50/min without information. And also my outgoing call is closed. So suggest me what can i do?

Thanks & Regards

Vijay
28-03-09

spice postpaid connection — for bill increase

sir/madam
i used spice connectiom from last 5 years . my no is [protected] .its limit is 1000 only . but my bill make by spice company is 1850 by wrong charge . so i request you to give conssesion on my bill urgent yet i continue again .
thanks for it
Ravinder monga

idea (Prepaid) — not the bill received yet.

Dear Sir/Mam,
I have not the bill recive yet.
Please sir teak it kindly .




Add: Sagar Cloth,
Shivaji Road,
Parner,
Tal-Parner,
Dist- Ahamadanagar.

Idea Cellular — Idea cellular Post paid complaint

Hi,

I have a Post paid Idea connection which has a credit limit of 2700.
In the month of May I had not paid my bill by due date, and the total bill amount on due date of (including last months and the current months amount) was 1985 RS for this they have charged a fine of 100 RS in my next bill and also disconnected my number after due date.

When contacted the customer care below is the response.
They disconnect the number on 2 conditions
1) when bill is not paid before due date
2) when credit limit of the customer is crossed

I don't understand what is the use of fine they are charging on us for latepayment. They are also charging the post paid rental for the days they have disconnecte my number in my next bill.

Regards
Nagesh

Dear Sir/Madam

I have a idea postpaid corporate connection. I have already request for disconnect for caller tone but add amount my last bill . So suggest me what can i do? Plz ASAP..

Hi,
I am a consumer of IDEA (Previously known as Spice in Bangalore) since llat 4 years.I always pay my bill on time before due date.But ;ast three month Im facing problem with my Bill:
Such:
More Fines with billing amount.
Interest on my previous bill amount(Which was paid on time before due date).
Now Whem I m on Roaming even they cut off my network wothout my notice:

Saying amount is not paid.When I tried to contact C.C, They are telling to contact bangalore C.C.
while my outgoing is not working and nobody responding when I m calling to roaming area.

Can U please contact me soosn as possible.

Pramod.

Idea — Bill related

I have taken a plan for GPRS.This plan gives me 500 MB of free download at Rs 399 per month.During everyday usage, the company charges 10 paise /10 Kb. Only when the bill is generated, the effect of GPRS pack comes into effect. My credit limit is Rs 1000. Even if I browse for more than 100 MB, the "UNBILLED AMOUNT" crosses Rs 1000. A simple calculation will reveal that the total unbilled amount, if I will use GPRS for 500 MB, will cross Rs 5000, which will eventually reduce to Rs 400-500.I have been receiving continuous calls for the same asking me to deposit interim payment of Rs 1000. I have explained this issue to several executives who call me daily but there has been no action done.
Also, I mailed to the help desk of Maharashtra Goa circle of IDEA, but there has been no reply from them as well.
I have been called when I on roaming and then charged for that call.

I have talked to a couple of the floor managers of IDEA who have always promised to help me solve the problem but to no affect.

Sub: Discrepancies in Monthly Post Paid Bill - Mobile No. [protected] – * * *
Reference to the post paid bill of [protected] for the month of Oct’10, I would like to highlight the discrepancies noted and observed in the bill towards charges used on data charges @3900.00 for a file download of less than 100 MB. We have raised this issue with Mr.Rashid on [protected] and subsequently with Mr. Subramanyam on [protected] and wrote 3 Emails addressed to [email protected] during the last 30 days and got assurance that issue would be resolved and corrected bill will be sent in due course. Surprisingly, outgoing and income call facility is barred and no fresh invoice rose so far. Instead of resolving the issue & arranging my out going facility frequent calls are being made to pay the pending bill which I am unable to understand. I request you to check the problem and solve it. Further, I have changed for plan 249 Combo plan i.e., with 500 MB free networking. Hence, the MB utilised by me should be with in the free networking offered. However, on inquiry I was told that the said free offer is not activated in my case. In this connection as and when the network had being to operate I was of the view that the free offer is also under way, this kind of ambiguous operations will lead to dissatisfaction among the customers and further the reliability will also hamper. Hence, my problem may be resolved at the earliest.

Further, for any network in India or abroad an amount of Rs.3900/- for utilization of net for 2 or 3 hours or below 100 or 200 MB as indicated in your bill is not available. It is not under stood by me how an amount of Rs.3900/-as arisen for utilization of 2 to 3 hours of network. I request you to check the discrepancy and immediately close my idea post paid account. I further reiterate that I am using your network since last 4 years without discrepancies. This is the first time your network had created a problem to me.

Further, I am in receipt of Bills even till date without resolving the above problem. Hence, I request you to completely resolve the problem and then claim for any bill for which I have rightfully used and not random bills without any utilization of your services.

Yours sincerely,

(G. SYAM PRASAD)
G. SYAM PRASD
C/o C.Ramesh, General Manager-Sales & Marketing,
M/s.Linkwell Telesystems P Ltd., Gowra Klassic, Begumpet,
Hyderabad-500016. Andhra Pradesh, India.
91 [protected],[protected],[protected].

Idea Cellular — against my bill

respected sir my number is [protected] and my name is parveen jain i m the customer of postpaid idea cellular i am used the blacberry curve handset meine internet ka plan activate karva rakha hai phir bhi mere gprs ke paise laga rakhe hai mujhse jab plan activate karva gaya tha to mujhse signature karva gaye the ki aapka 599 ka plan activate hoga lekin phir bhi mere paise bill mein add ho kar aa gaye hai jab meine customer care mein complaint likh wai to kaha gaya aapke gprs ke paise lage hai sir jb meine 599 plan activate karva ya hua hai to mere paise bill mein mein kyo add hua sir aapse request hai ki mera bill plz thik karva do

Idea Cellular — Closing of My Idea Postpaid connection

Dear Sir/Madam,

I am Krishna Kumar. I own a Idea Postpaid connection bearing no. [protected]. I dont need this connection anymore. So, Please close this number with immediate effect.

idea post paid services bill — I am not receiving the idea postpaid bill

Sir please send my idea post paid bill to my mail [protected]@gmailcom
Mobile No.[protected]

Sub .-post bill account. status
my transaction id mp[protected] and my cell no [protected] please send my monthly status of account to be immediately action .

Regards
Dinkar Shinde
Mob.No. [protected]
Mail Id. [protected]@rediffmail.com

Dear Customer,

Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

Thanks & Regards,
Idea Cellular!

Hello,

My altenate contact no. [protected]. I had paid Rs 1000 on 22/06/2013 to clear outstanding amount for my inactive connection [protected]. but your excutive told me amount will reflect on another customer name. How is it possible? Please made correction and move the payment on my account and clear the outstanding due and send me confirmation on my mail id [protected]@gmail.com.
Thank You
Suhas Waghachavare

For the number [protected] we have cancelled the 2G data connection but the plan never reversed or adjusted in the next month bill. After lot of follow ups also they never changed, finally we cancelled the sim.

But the real thing after 6 months they are asking now to pay the bill for the data connections of 823 rs... we explained the bill issue lot of times to them but no luck. Later I got a call from Delhi based lawyer on this and he said we have filed a case on this.

[protected]Waste service[protected]

I am using postpaid service @ [protected] since last 4-5 years. Now, seriously thinking about MNP bcoz of the cheap tricks to increase my bill by Idea. But before doing that i will teach them a lesson for the life.
For example, in my previous bill 10 MT SMS @50 has been included that cost me Rs.500.
Are you mad or what??? What the hell is that.
Is there any communication about the same ?