[Resolved]  Spice Retail Ltd. — replacement of phone

Address:East Delhi, Delhi

Date- 04 apr 2010

Sir/Madam,
On 28 march 2010 , I bought a Nokia 2700-c from B1/147 New Kondli, New Delhi-110096.
I am disappointed because when the mobile(Nokia 2700-c) was purchased from your retail store ,the next day it was not working properly(the radio was not working at all).
I went to the retail store(with in 24 hours) as it was provided to me that the phone will be exchanged from the store itself if any problem persist in the mobile within 24 hours. But the response of the store members after the problem arrived was totally different.the way of talking was even worst.Therefore this product is not satisfactory as laid by the law.
To resolve the problem I require you to replace my handset and take a strict action against the store, so that they in future does not repeat to any other customer, whilst reserving my right to claim against you.
I look forward to hearing from you and to a resolution of this problem. i will wait till 15 april 2010 before seeking help from consumer groups.
Please contact me between 11 am to 8 pm on [protected], email- [protected]@yahoo.co.in

Yours Sincerely

Rohit Sharma

Related information about bill:-
TIN no.:- [protected]
INV NO.:[protected]
Customer ID:[protected]



Cc:- spice retail, nokia ltd.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Spice Retail Ltd. — ID Misplaced

Res. Sir/Mam,
To whom this may concern, I have purchased a Reliance GSM number as on 26-Sep-09. Its CAF: [protected] MDN: [protected] RSN:[protected]. I' ve sent its CAF as on 1-Oct-09. But my no. is Barred in 2 days after sending CAF. Mr. Brijesh, Mr. D.P.Mishra & Distributor Boy Mr. Rahul & Mr. Atul is saying that my ID had misplaced. Plz do me a favour..........



Regard's:
Hishant Lamba
[protected]
Sales Executive
Bhagirathi Vihar HOTSPOT(415)

Dear sir,
I purchased samsung guru 1080 mobile from spice retail ltd, shop no:2-2-56/a, ramanthapur, hyderabad-13,
invoice no:[protected], customer ID:[protected],
Iam facing problems in this mobile, I want replacement of this mobile immediately
Now the shop is closed, so please contact conserned person to me and replace this mobile.my mobile no:[protected]

Thanks

Regards
Mallesh.

Spice Retail — Mobile accessories

Sir,
This is inform to i(my cousine) bought a phone of Sony Ericsson from Spiice Retail Ltd,41,Ambedkar Road,near punjab national bank ,Ghaziabad,U.P(201001) Tel no.[protected]
I faced a problem in mobile accessories so i went to hot spot show room n he said that i can't have the responsibility of the phone accessories.Phone is under gurrantee and he speak very roudly and he don't have any kind of customer handling skills.I don't know the name of the voluntaries of hot-spot show room.Please look into the matter.
Phone details- Bill date-19.02.2011 (one year warranty n gurranty)
Name on the bill-Abhishek Sharma
Model no.SONY X10I
IMEI NO.[protected] Amount-24240 rupees
Contact no.[protected]

Spice Retail Ltd. — Lack of Service and Unavailability of Accessories

Hi,
I brought spice mobile handset no. M9000 (POPCORN) Since last 3 months and i am facing lots of problem with that like there is no availiblity of charger even problem found during incoming call that you can not receice or cut the call. Even i gave it to service center from last 25days today only i got collected but still problem is there and now i am completely fed up and i dont have any choices to do kindly help me or advice me what to do next.

Regards.
[protected]

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    New kondli - 110096
    Delhi
    India
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