[Resolved]  Srilankan Airways — Cheating

Address:Chennai, Tamil Nadu

I had tentatively booked 4 tickets from singapore to chennai for the 20th of januery 2011 on 23rd dec 2010 for about rs 8862 . The concerned officer had promised to wait till 24 dec 2011 4pm for us to make payments. He had also gives a print of our booking. When we approached them with cash before the deadline of 4pm on 24th, we were told that we will have to pay rs 13000 for the same tickets. They accepted that our booking was made but claim that the singapore office has cancelled our booking.Please suggest how i can take legal action against Srilankan airlines. I have already booked ourselves on an alternative flight by paying a higher cost. also i have lost an entire day in arguing and discussing with the concerned officers.
PLEASE SUGGEST. MY EMAIL ID IS [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    SriLankan Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    SriLankan Airlines Phone
    +94 777 771 979
    SriLankan Airlines Address
    Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
    View all SriLankan Airlines contact information