Standard Chartered Bank — Undue Charges levied/ Overdue amount loaded and name blacklisted on website

Standard Chartered Bank — Undue charges

I was holding Stanchart Credit card during[protected]. In the end, my monthly statement showed some internet transaction of about Rs. 2200/- which I had not incurred. I communicated this to the bank and requested them to reverse the debit as it was wrongly debited to my credit card account.

Thereafter bank neither reversed the debit nor provided any kind of explanation for the charged debited to my account. Frustrated, I requested closure of my credit card account and refused to pay the wrongly debited amount.

Nine years down the line, I approached, State Bank Of India for Home loan. SBI checked my credit report with CIBIL. (Third Party agency that provided credit report of individuals). My credit report showed unsettled amount of about Rs. 39, 000 against above mentioned transaction. I was told that unless I settle this account Stanchart will not clear my name from the CIBIL report.

On approaching Stanchart over, mail, toll free number, We mail I was further informed to pay over 42, 000 for getting NOC.

Since I had already committed for purchase of flat, I had no option but to pay this unjustified amount and get NOC from Stanchart.

This episode gives feeling to consumers that you will have to pay everything demanded by bank evenif the transaction is not made by you. If you refuse to pay, they will spoil your credit report and would make all loans impossible for you.

I have sent mail to Omsbudman of Reserve Bank of India but have not received any response so far from them.

May I request proper advice from other consumers in this regards?

Irregularities in 6th CPC Arrear — Wrongly Debited of Charges in My Account

Dear Sir
I have a saving account in state bank of india narela delhi branch. My account number is [protected] and my name is mohammad aarif. I have deposit a cheque no. 434496 for transfer of the same bank and branch to Mr. Omkar on dt,10-01-11 and i asked him in how many time will you transfer it. he said in 6 to 7 days this guy has no sense to speak with customer he behave like an illetrate person and is not liable for the job and should be terminated from the job. as he said he has done he has not transfer the cheque on same day but on 12-01-11 he has posted the cheque in clearing and was returned and my account has been debit with Rs.100/- when i went to take my cheque the bank has missed the cheque. the bank has no record that bank has posted the cheque to my address. so you are requested to credit the charges to my account. and said to bank will search and give cheque back to me.