[Resolved] Standard Chartered Bank — Credit Card Bill

joyson_p

from Kanpur, Uttar Pradesh

Address:

Bangalore, Karnataka

I am holding a Standard chartered credit card From past three years.On first week of March 2012 i got a call from Standard Chartered Bank offering me a insurance policy that will pay me 3000/- per day if i admitted any hospital for treatment and the premium for the policy will be 8405/- and they offered me EMI facility also and the EMI will be 434/-.And they informed me the policy will provided me ROYAL SUNDARAM INSURANCE not Standard Chartered Bank . I agreed for the policy and i got a call from ROYAL SUNDARAM also hereafter i not received any calls or any kind communication from Bank or ROYAL SUDARAM . ON 09/04/2014 evening i got a call from ROYAL SUNDARAM and they told me already the policy delivered(on 28/032012) to one mrs.Roopa and i shocked to hear that and i asked them who is Roopa , for that they don't have any answer, after this incident i waited till 11/04/2012 and called to Standard Chartered Bank and asked to cancel my Policy as I AM NOT RECEIVED THE POLICY AND RELEVANT DOCUMENTS I WILL NOT PAY ANYTHING. And the Bank executive greed for that and i given a reminder call on 17/04/2012 also. But now they given me a bill for 564/- that included 100/- late fee and interest.That Means without provide me any Service or Product i wants to pay 564/- and now i want to escalate the matter and i wants to show how this kind of foreign Banks cheating their costumers .

Joyson PA
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sandeepgokel

from Delhi, Delhi

This is to bring to your notice that i received a bill yesterday i.e. on 9th February 2011 stating that an amount of rupees 4859.99 is pending for payment and yesterday itself i was also contacted telephonically to inform me about my pending payment . But since the last few months i have not received any bill nor any intimation was done to me in any form. Suddenly today a person comes for recovery of the above mentioned amount and the person contacts telephonically and is extremely rude and unco-operative saying the card would be closed .I am surprised at his attitude as i am a very old customer and for an amout of rupees 2348 which is the actual amount not paid due to non communiation iwould have never had such aproblem and would have amicably sorted out the issue. I am a government employee very often on the move but there is someone at the given address all the time so why no bill was sent or a letter of communication or a telephone call rather than this rash and adverse action.Please take appropriate measures to settle the matter at the earliest in an amicable manner and a person from the banks customer care should contact me first rather than recovery agents at the number given below:
Mr Sandeep Gokel - [protected]