[Resolved] Standard Chartered Bank / Credit Card — Late payment charges and interest also | |
In the month of september, I did a purchase of around 56 thousand on my standard chartered credit card. The following EMIs were done by standard charted bank. 5497 9-Oct-08 5486 9-Nov-08 5476 9-Dec-08 5456 9-Jan-09 5446 9-Feb-09 5436 9-Mar-09 5426 9-Apr-09 5416 9-May-09 5406 9-Jun-09 5396 9-Jul-09 5386 9-Aug-09 5376 9-Sep-09 I am paying the EMI regularly and well in advance of a month. I paid the EMI till 9th July. Only 2 EMIs are left now. but This month i found that the last three EMIs were converted back into the lump-sum amount and the bank charged around 500 Rs/- late payment and 600 Rs/- as interest. I asked them about these charges, they said that my card is not active now, so i have to pay the whole pending amount. Even this thing the bank did not inform me. but at the start of EMI only, they charged the complete interest and processing fees. This is unjustified. please suggest how to raise case against that bank. Regards, Vineet Kumar Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Hi,
We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
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19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
credit cards — Late Payment charges and interest
I was having credit card No. . [protected] of ICICI Bank. ihad paid the dues of Sept.-Oct. 2010 as per statement before due date. but in nest statement i was charged with late payment and interest i had objected this and called their helpline no. but they people are not ready to talk about the matter. I had paid the dues of next month without late payment charges and stopped using the card. But every month i was receiving bills with the charges. On 8.12.2010 i had returned my card to Goregaon- Mumbai branch with my objection letter and to remove charges. But still they are sending me bills with late payment and interest. Now they are sending me threatning emails to submite my name to CIBIL here is the copy"We would like to inform you that, all Banks are supposed to update their customers' repayment details with "Industry Credit Bureau" i.e., CIBIL. Your month on month payment behaviour directly impacts your credit score that CIBIL provides to banks. If you have a bad credit score, you may not get a card or loan from any bank. Also, bank will initiate suitable legal action against customers who have not paid their dues.
We request you to clear all your dues of 3533.64 at the earliest. If you have a pending dispute, please contact our customer care and we will try to resolve it immediately.
Is any one can help me ??
Anvar