[Resolved]  Standard Chartered Bank — Non-delivery of credit card

Address:

Delhi

SCB asked me not to use my credit card as it was to be replaced with a new one. Firstly, the bank did not inform about the incoming card in time. The Bluedart courier did not give it my brother at my postal address. The courier then sent it my earlier office, Ministry of Finance. At that moment I was busy at ITO, I told him on phone to come next day or after some time. This was on 19th instant. Then on 21st morning I got a call from the courier office, when I I formed him of my new office (Ministry of Defence, Sena Bhavan). The courier man told me to wait for him. I continued waiting for him but he did not turn that day and next day. On Saturday, when I contacted them again I was told that the packet had been returned to the bank. It was a shock to me.

On checking with bank, they told me they would send it to me again. I told them to send the same to the bank branch in Chanakyapuri near my office wherefrom I would receive it after showing the necessary ID papers. They promised to send it soon but now after four days I still do not have any information about the despatch. At least, they should have taken action on their promise made on 23rd instant and informed me.

PS WALIA
Mobile No. [protected]