[Resolved] Standard Chartered Bank — Processing fees of home loan application | |||
Dear Sir/Madam I have applied for home loan in Standard Charted bank, Cannought place branch 2 month back.They have charged me 11030/- as processing fees for the same.This amount was paid through cheque.They have not provided me any feed back and any receipt no. of paid amount.I have only transections details.The whole process was done by three peoples Name Mr Alok kumar Jha (Jr Banker staff) /Mr Tanmay (Banker) /Mr Mukesh Agarwal (Credit manager) .Due to some reasons process of home loan was not completed.Now they are not returning my amount back. I have rang up bank for several times,every time they are cooking a new story. Please help me in this matter. Thanking you Dr Dinesh Kumar Goel Pediatric consultatnt Columbia Asia Hospital Gurgaon Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Standard Chartered Bank — Not returning Processing Fee
Dear Sir/MadamI have a house at Gurgaon which I bought with the help of HDFC Housing Loan in 2007. This is a builder’s floor and registry is not done till date.
During the January 2010, Mr . Samant (Contact no. [protected]) of Standard and Chartered bank contacted me for transfer my HDFC housing loan to Standard and Chartered bank housing loan with a interest rate of 8.25% per annum.
I informed to Mr. Samant, at that time Registry of builder’s floor is not allowed by Government of Haryana and I have also checked with State Bank and without Registry they are not transferring loan.
He ensured me that Standard Chartered Bank will transfer the loan without Registry. For this Mr. Manoj Sharma (contact no. [protected]), Area Sales Manager, Mortgages, Standard Chartered Bank, Sansad Marg,New Delhi send all the required documents list through his e-mail (manoj.[protected]@sc.com).
I filled the Loan Application form and gave him all the documents and Cheque of Rs. 5000/-, and told him, he will present the Cheque to bank only if bank will principally agree to accept my loan application.
This Cheque (Cheque no. 239399, ICICI Bank) was debited from my account on 05.02.2010. After this Mr. Samant informed me that Bank is not willing to grand my loan without registration of my property.
I asked to Mr. Samant, in such case please return my Rs. 5000/-. I have contacted him many times and also wrote 2 emails to Mr. Manoj Sharma on 27 May 2010 and 2nd June 2010. But he is not even replied my mail.
I am really surprise that, how a multinational bank can do this type of fraud with me and how the employee of multinational banks can be so ridicules that even not to respond the e-mail of a customer.
Rajendra Kumar Arya
e-mail: rk.[protected]@rediffmail.com
contact no. [protected]