Standard Chartered — statement unavailability

Address:

Bhopal, Madhya Pradesh

my credit card no is [protected] name v.k.s.parihar. In cibil report there is some outstanding amount although I had cleared all dues in 2008 or 09. I am requesting for the statement since last 2 months from bhopal branch, but response is very disappointing. kindly send the statement of above stated card no to [protected]@rediffmail.com and tell the conditions to settle the situation. My complaint is about lack of communication also. Why I was not informed if there were some formalities left, as being customer, it is my right to have all the information. kindly co-operate and reply as soon as possible .