[Resolved] Standard Chartered Credit Card — standard chartered credit card division Not Settling the full and final settlement even after paying one time settlement of 20000rs. | |
Grievence letter details mentioned .addressed to standard chartered bank-credit card after thier reply on settlement issue. Re: Our Ref: 010208SQ0234RL Tuesday, February 5, 2008 7:20 PM From: "shantanu sharmasarkar" <[protected]@yahoo.com> View contact details To: "Services, Card" <Card.[protected]@in.standardchartered.com> To officer customer care regret to mention that your reply dosent satisfy the subject on non receipt of settlement papers of my credit card account. i have send you the receipt copy as proof of settlement as it was paid on approval of one time settlement amount-rs 20, 000 with submission on same by your collector in writing. it seems after receipt of payment, you are unnecessarily prolonging the isssue and do not have any intention to provide settlement papers. you can speak with Mr Nirmal das -Collector of your bank-creditcard -collections. Mr Nirmal das has given in writing on one time settlement of said card account. The payment made is not effected towards card account but for one time settlement as mentioned with understanding given by your bank collector & collection deptt. looking forward to needfullness on same. regds shantanu.a.sharmasarkar "Services, Card" <Card.[protected]@in.standardchartered.com> wrote: Ref: Your SCB Card Account No: #### #### #### 5472 Dear Mr. Sharmasarkar, We refer to your email dated 31st January, 2008 regarding your above mentioned card account. We acknowledge the receipt of the Payment receipts for the payments effected towards your card account. We regret to inform you that the same payment receipts are issue for the payments effected towards your card account and cannot be considered as proof for settlement. In this regard we request you to revert to us with the settlement letter to enable us look into the matter and do the needful. We trust the above clarifies your query. Assuring you of our best service always, Yours sincerely, Anand Krishna Officer, Customer Care Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
I already recieved a 0 dues letter from the bank persons still they have not cleared my name from cibil records.
What kind of looting business have this bank started, and when i asked them for a break up on what basis are they charging me such a huge interest rate they are not answering my queries, instead of that every call centre personnel is giving a differnt amount and to my surprise this account was closed and settled in dec 2008 and still they are calculating interst on it which one side they say bank has waived the amount.
what kind of calculation is this.
Regards
Shrinath V Rao
Pune