[Resolved]  Standard Chartered Credit Card + Shaha Finlease — A Closed Card in 2005 with a clear settlement, after 7 years now i am been harassed.

Address:

Andhra Pradesh

Dear Consumer complaint's Team,

This complain is against Standard Chartered Bank and Shaha Finlease company harassing me and my family.

I had taken a credit card from Standard Chartered Bank in 2003. In 2005 I have settled with Standard Chartered bank, Hyderabad for the amount of 10300 /- for One time settlement. I followed up with the bank for a NOC or settlement letter, which I never recieved. The official kept on saying that it not a required to take any letter and the account is closed.

After 7 years I recieve a call from Shaha Finlease stating that the same credit card account from Standard Chartered has not closed. The amount has increased and its currently 2.5 Lakhs. I did tell them that the account is closed, they say that the account is still active. As i had the settlement letter and the payment resits (As attached) i have informed that i need not pay anything and i have sent them the details.

Post this i received a call from mr Vijay[protected] an executive from saaha fin lease demanding in a high tone close the account for Rs.34000/-.
When I asked them for statement of account, they did not provide the same. Top on to this they have also started using abusive and un-parliamentary language for which i tried my level best to convince and close and failed miserably as they started using more ****** language which i cant even write on the common forum. I was very much depressed and afraid that i did not pick the calls for three days in which they would have called me more than 300+ times.

As i was not picking their calls, they have called my manager back at my office and started speaking to him in a very wrong language. this really have given a big blow to my career.

I realise that Shaha Finleae does not have any statement of account and merely extracting money from customer. There are a many complains against the similar extortion. Shaha Finlease is calling the customer staying abroad or the account which are closed long time back to extract forceful money from them. They are threating and using foul language.

They also state that my name has been black listed in many companies. When I asked the black listed details, they say its confidential. Why would my details be kept confidential from me? There are few question which pops up. What was the bank doing for 7 years, were they sleeping? If they had the contact number, why didn't they contact the customer in earlier instance? Where are the monthly statement for 7 years? why aren't they furnishing the same? Standard Chartered Bank has sold the old liabilities to Shaha Finlease. In this process of handover they have also given of the closed account.

Now the customers who have already closed the account also are suffering. If the accounts were still active and the dues were not paid, why didn't the bank contact the customer earlier. Why did they wait for 7 years, even when they had the official contact number for the customer?

The Shaha Finlease is literally threating me with dire consequences and creating discomfort for me in the work place. All i have left is to either suside, making a note that due to Standerd Charted Credit Card Harassment via shahafinlease i am doing this.

Some one please help me............ :(


Thanks
Siva Prasad
velpula.[protected]@gmail.com