[Resolved]  Standard Chartered — Dues on my credit card

Address:

Pune, Maharashtra

Dear Sir/Madam,
I received many call fron standard chattered credit car representatives realted to credit cards and I was told that first year credit card is free and Please take standard chattedred credit card. Also I was told like please take it and cancel it before one year as charges will be there from next year onwards and in that way you can help us also in adding accounts.

After several requests and calls finally I accepted the credit card and the a guy came and took my signature and said he will fill the rest.In the meantime i received a call from statandard chattered representative and offred me some kind of package for having health coupons (apollo hospital) and free stay (i dont remeber exactly what kind of offer it was).It was for somewhere around 4000/- rupees for a year. I accepted the offer the offer (which they kept the recordings). After 6 months I somehow got one standard chattered statement which was having around 4500 (approx) bill on it and then i started following it up. I strongly lodged the complain on 11 -sep-2011 about the amounts and they said since i was not using the card so I have to pay the charges (which is contardictory to what sales representative said in the begining) and I was told I should read the terms and condition before signing. And didnt revceive any coupons (free apollo health check up and restaurant coupons).Now since then its has reached 7000/- and every time i call customer care at[protected], they lodge the complain and say that i will receive the call back. When i receive the call back they say I have to pay the amount otherwise lodge the complain to cutomer care.

Also they said that the coupons were delivered to my office to someone by Blue Dart.I strongly opposed that and asked that can you let me know who received it ,they said it doesnt matter and I have to pay the money. Also when I asked that they should stop adding interest on the balance since the day i lodged the complain and cancelled my card, they said It will incerase and I have to pay the money.

I going calling back and forth to the two give numbers and everytime they refer each other and dont give me any solution.


Please help me in this regard.

Thanks,
Rajeev
Pune,Maharashtra