Standardchartered Bank — Complaint-Credit card

Dear Sir/Madam,

This is regarding harassment of a consumer by standard chartered bank.
If you will go through my mail sent to bank in 2006,when I received statement from bank even after making all my payments, that time only I sent a mail that there is something wrong and please stop sending your statements, this is clearly mentioned in my mail that there is nothing due to me on this card and if there is any confusion bank people can speak to me directly but I never received any revert from bank even after my so many calls and mails.

Now after three years, on 29th December 2009 I received a call from bank that there is an outstanding around Rs.17,000/-on my card and if I will refuse to pay they will send my name in defaulter list and in CIBIL.I requested that there is nothing due there may be some wrong because, I have send my all my payment detail in excel sheet with complete detail, please refer to my mail but bank people are not ready to listen any thing.

I received call from the number[protected] a lady named Gurdeep.

Request you to please help me as bank people want to rob a consumer.

Thanks and regards,
Pramod Kumar
[protected]



[protected] Forwarded message[protected]
From: raju kumar <raju.[protected]@gmail.com>
Date: Wed, Nov 8, 2006 at 5:23 PM
Subject: Fwd: Fw: Your credit card statement for the month of jun/2006
To: cards.[protected]@in.standardchartered.com







Dear sir/Madam,
After making calls again and again to your customer Care and my e-mail I did not get any positive response from your side. If you view my payment statement attached herewith there is no due from my side on my credit card loan.So, I request you to please stop sending your statement again and again to me and if there is any quarry please you people can directly speak to me on my number as per your record or send your executive at my place. This is my second e-mail to you people. I hope this time I will get a positive response from your side.

Thanks & Regards.
Pramod Kumar.




----- Forwarded Message ----
From: raju kumar < [protected]@yahoo.co.in>
To: cards.[protected]@in.standardchartered.com
Sent: Wednesday, 5 July, 2006 2:28:55 AM
Subject: Re: Your credit card statement for the month of jun/2006


Dear sir/Madam,

I got my last statment and I am completely unable to understand the calculation mad by you people.I am sending my calculation as attached in exel format.Please do the needful.

Thanking you
Pramod kumar.
Card No:-[protected].


cards.[protected]@in.standardchartered.com wrote:
***********************
Warning: Your file, Statement-jun/2006.zip/a10bdba8d335676.html, is password-protected. It was not scanned by InterScan MSS.
***********-***********


Dear Customer,

Please find attached Email copy of your credit card account statement for the month of jun/2006
We wish to assure you that this contains all details as present in your monthly statement , hence you could make the payment of your outstanding balance on the basis of the enclosed copy.
We have masked your card numbers and address for security reasons .To view the statement, please key in 16 digits of the first card number appearing on your statement card number ending -4439
For any further queries, you may write to card.[protected]@in.standardchartered.com.

Yours sincerely,

Standard Chartered Bank.
This email is confidential. If you are not the addressee tell the sender immediately and destroy this email
without using, sending or storing it. Emails are not secure and may suffer errors, viruses, delay,
interception and amendment. Standard Chartered PLC and subsidiaries ("SCGroup") do not accept liability for
damage caused by this email and may monitor email traffic.







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raju-Loan.xls
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