[Resolved]  State Bank of India — Credit Limit Issue

Address:

Ahmedabad, Gujarat

I was having SBI Silver & more credit card since more than 1 year with credit limit of Rs.26000/- and a yearly fees of Rs.299/-.
As per my use of card & regular payment terms, I called too many times & submitted my documents to SBI for the up-gradation of the credit limit, but they didn't.
(Please not that I am having HDFC-AXIS & STANDARD CHARTERED credit cards with a limit of[protected] as on today)
Further,
In July, I received a call from SBI person, told me to up-grade my SBI Silver & more card to Gold & more card ON BASIS OF MY HDFC CREDIT CARD with yearly fees of Rs.499/-.
I confirmed with that SBI executive that if you are going to up-grade the limit with this changes than I am interested, otherwise no need to take my documents & further process.
That SBI Executive assured me that the limit definitely will be up-graded 3 times more than you HDFC card limit basis.
I gave the documents and I received the process inquiry calls from SBI, even a SBI person came to confirm my information at my office & home.
Now the problem started...
End of July I received the welcome letter from SBI for Gold & more card with a limit of Rs.175000/-.!!!
But when I registered it for online on www.sbicard.com, I got surprised to see the limit of just
Rs.18000/-.??!!???
The very next day I called SBI credit card customer care and ask the clarification from the executive but they failed to give me proper answer...So I registered the complaint about the credit limit issue on 10th of Aug 2011. (feedback.[protected]@ge.com)
They just assured me that the problem will be solved within 7 days or 10 days but not solved till date.
So, again I complaint in upper level of customer care of SBI card (services.[protected]@ge.com) but still the complaint is pending to be solved, what the hell they doing? As each and every time I have to do follow up with them and each and every time I heard that your problem will be solved asap.
Yesterday (16.9.11), again I called to SBI care and talked with the Floor In-charge and asked the solution, he again gave me the time limit till Monday (19.9.11) your problem will be solved.
He also said me that It was might be a mistake by our department that the limit given to you is misprinted or miscommunication of our department. If this happen you will get only limit of Rs.26000/- and nothing more.
Should I can claim the limit as they sent me the welcome letter duly written the limit of Rs.175000/-
and what about the yearly fees? In old card it was 299/- and now in this new card the fees is 499/-,
and the limit is the same Rs.26000/-
So, what I can do in this case?? If the answer not come positive?
Can I write to RBI as per the guidelines of credit card that if your complaint not solved within a month you can directly write in RBI. Its already passed 1 month. Should I wait for monday or write in RBI?
Please help…eagerly waiting for the comments…