[Resolved]  State Bank of India — amount did not refund which was debited to my account

my name is himanshu negi and my account no. [protected].I used my sbi atm debit card in swap machine on 27 july 2013 with reliance digital at delhi but the payment was unsuccessful and the amount rupees 21330 was debited on my account.i make a complained about this transaction to sbi customer care service and received a complained no. PO[protected].but no best respone provide to me and again i was made another complained on 19 august with my sbi branch and recieved complained no. PO[protected] but again the complained closed and no refund provided and now today 22 august 2013 i registered complained with my branch and hope for best response...but please accept my complained and take appropriate action in regard this because here 26 days left but no refund provided...