[Resolved]  State Bank of India — Money not dispensed but account got debited In ATM pune railway station on 17/06/2010

Address:

Bardhaman, West Bengal

Sir,
I am a customer of SBI asansol main branch, burdwan district(W.B). My savings bank account no :[protected].
while, i was withdrawing a amount of Rs 10,000 /- on 17/06/2010 at 1229 hrs at pune railway station ATM, the transaction was shown incomplete at that time, thereafter i tried on a different machine but the result was same. on the very next day, while i was checking my statement at dighi branch on 18/06/2010, pune it showed that a amount of Rs 25,000 /- had been debited on 17/06/2010, whereas i didn't receievd any amount from the machine.

sir, i have already lodge a complaint to the CSM, with ticket no : 3639-AT11272362 and 3640-AT11272379 respectively on 22/06/2010, again i have also lodge a complaint to the customer care of kolkata (AGM) with ticket no : CC[protected] on 26/06/2010 again on 1/07/2010 with ticket no : CC[protected]. A written complaint has also been submitted on 23/06/2010 at asansol main branch.

Matter has been informed to the Dighi branch, Main Branch At pune on 18/06/2010. But i am sorry to say no action has been taken till now.

Sir, i want to state that this amount has been credited on 12/06/2010 on my account (Salary Payment)
i am in very need to this amount for admission of my son at Pune.
I have been telling the authorites of SBI about this matter, but no response is coming from that side..

Sir, i would request you to kindly adjust this amount and look into this matter sincerely because already 17 days has been passed and i am totally helpless.

I would expect to get a best result from you.

Thanking you

Sumit Bhattacharya
E-mail id - [protected]@yahoo.in
Mb no : [protected]