[Resolved] State Bank of India - ATM — Double debit for single withdrawal

kasturivs

from Ahmedabad, Gujarat

Address:

Andhra Pradesh

i had withdrawn Rs.10000/- from my SBI account using SBI debit card at Corporation Bank ATM. To my utter surpise SBI has debited the amount twice for single withdrawal. Sent e-mails to SBI Main Branch Hyderabad twice. This is causing mental trauma because i really need money urgently. Sent complain through e-mail twice. Bank has to act immediately to gain faith of their customers. - K.VIDYA SAGAR, HYDERABAD

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Atanu Choudhury

from Pune, Maharashtra

State Bank of India - ATM — Not Disbersment of cash from ATM but ammont decucted on 26-12-2008, Yet not setteled

Dear Sir,

Please take this matter forward, since after repeated complain to SBI Branch, LHO, DGM Customer Care nobody is bothered to settel the account.

I used my ATM card at Jamshedpur (IOC Petrol Pum- Jugsalai) ATM (ATM ID S1AN[protected], this ATM belongs to Main Branch SBI, Jamshedpur, to withdraw CASH on[protected].

I am an account holder of SBI, Baguiati Branch Kolkata. The said ATM is not discursed CASH but debited the amount from my account. TILL DATE THE AMOUNT IS NOT REVERSED IN MY ACCOUNT. Regularly sending mail & Letter to the branch and LHO. It is almost 4 months NOW.
My On Line Complain Ticket No. is CC[protected].

Please take - up this matter forward and seeking your cooperation to get it resolved at the earliest and also help me to get the interest on the amount for this period, since it is with the bank only.

Thanks & Regards

Atanu Choudhury